docs/user-facing/access-requests.md

# Requesting Service Access

By default, new users are granted access to **Matrix**, **Vaultwarden**, **Forgejo**, **Foundry VTT**, and this documentation site. All other services require an admin to approve your request via Keycloak group membership.

## How to Request Access

Access is managed through a Matrix bot. Follow these steps:

### 1. Open a Chat with the Bot

Send a direct message to `@access-bot:starling.mynest.love` on Matrix.

### 2. List Available Groups

Send the command:
`!groups`

### 3. Request Access to a Group

Send the command:
`!request <group name>`

An admin will be informed of your request and will approve/deny accordingly.

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*Access to any service can be revoked by and admin at any time. Please use The Nest responsibly.*