From 384ae46838b7fcb20dc8c1092891b5774e4569b2 Mon Sep 17 00:00:00 2001
From: Astra Logical <booksandpi@gmail.com>
Date: Sat, 25 Jul 2026 19:08:09 -0400
Subject: [PATCH] AI pass on access-requests

---
 user-facing/access-requests.md | 55 ++++++++++++++++++++--------------
 user-facing/getting-started.md |  2 +-
 2 files changed, 34 insertions(+), 23 deletions(-)

diff --git a/user-facing/access-requests.md b/user-facing/access-requests.md
index 36e5f5f..63be086 100644
--- a/user-facing/access-requests.md
+++ b/user-facing/access-requests.md
@@ -1,27 +1,38 @@
-# Requesting Service Access
+# Requesting Additional Service Access
 
-By default, new users are granted access to **Matrix**, **Vaultwarden**, **Forgejo**, **Foundry VTT**, and this documentation site. All other services require an admin to approve your request via Keycloak group membership.
+By default, every new member of **The Nest** receives instant access to our core platforms: **Matrix**, **Vaultwarden**, **Forgejo**, **Foundry VTT**, and this documentation site[cite: 2]. 
 
-## How to Request Access
-
-Access is managed through a Matrix bot. Follow these steps:
-
-### 1. Open a Chat with the Bot
-
-Send a direct message to `@access-bot:starling.mynest.love` on Matrix.
-
-### 2. List Available Groups
-
-Send the command:
-`!groups`
-
-### 3. Request Access to a Group
-
-Send the command:
-`!request <group name>`
-
-An admin will be informed of your request and will approve/deny accordingly.
+Looking for access to additional applications[cite: 2]? You can easily request access directly through our automated Matrix access bot[cite: 2]!
 
 ---
 
-*Access to any service can be revoked by and admin at any time. Please use The Nest responsibly.*
+## How to Request Access
+
+Requesting entry to additional services takes just a few simple steps inside Matrix[cite: 2].
+
+### Step 1: Open a Chat with the Access Bot
+Start a direct message (DM) in Matrix with[cite: 2]:
+`@access-bot:starling.mynest.love`[cite: 2]
+
+### Step 2: View Available Service Groups
+In your private chat with the bot, send the following command[cite: 2]:
+`!groups`[cite: 2]
+
+The bot will reply with a list of all available service groups you can request access to[cite: 2].
+
+### Step 3: Submit Your Request
+Identify the group name you would like to join, then send[cite: 2]:
+`!request <group_name>`[cite: 2]
+
+*(Be sure to replace `<group_name>` with the exact name provided by the bot in Step 2[cite: 2].)*
+
+> [!NOTE]
+> **What Happens Next?**
+> An administrator will automatically receive a notification with your request and will approve or review it shortly[cite: 2].
+
+---
+
+## Responsibilities & Usage
+
+> [!WARNING]
+> Access to any service within The Nest is managed by administrators and can be adjusted or revoked at any time[cite: 2]. Please remember to use all shared resources responsibly[cite: 2]!
diff --git a/user-facing/getting-started.md b/user-facing/getting-started.md
index bc8e695..cd2ae65 100644
--- a/user-facing/getting-started.md
+++ b/user-facing/getting-started.md
@@ -6,7 +6,7 @@ Welcome to **The Nest**! This guide serves as your starting point for creating y
 
 ## 1. Requesting Access
 
-Ready to join the community? Head over to [fledgling.mynest.love](https://fledgling.mynest.love) to submit your account request.
+Ready to join the flock? Head over to [fledgling.mynest.love](https://fledgling.mynest.love) to submit your account request.
 
 To complete your request, you will need:
 * **A Username:** Choose carefully! Usernames cannot be easily changed once created.